Our Philosophy

At Utopia it’s all about YOU.

We want you to enjoy the relaxing and uplifting benefits of a first class salon combined with cutting edge products and treatments.

Our friendly, professional trained therapists create and inviting and positive atmosphere and personalise your treatment providing a truly unique experience every time you visit.

We are committed to providing the very highest standards of service; our total client focus ensures you receive the best quality advice and care throughout your pampering experience.

Why Choose us

  • A relaxing retreat in the heart of Hornchurch
  • Highly skilled and friendly team
  • Individually tailored treatments
  • Great location with convenient parking
  • Excellent loyalty scheme
  • Because at Utopia it’s all about You

Stefania and the Utopia Beauty Team celebrating their award for Best of London 2019

Stefania Rossi, Director of Utopia, Winner of Professional Beauty Employer of the Year 2016 Award

Utopia crowned IIAA's Salon of Excellence 2016, Stefania Rossi, Director & Emma Crafer, Beauty Therapist

Utopia Beauty & Advanced Skincare Team celebrating the Employer of the Year 2016 Award

We are proud of our Awards

Client Experience Award 2020

Beauty Salon of the Year Silver Winner 2019

Best Workplace Environment Gold Winner 2019

Excellence in Customer Service Gold Winner 2019

Top Rated Salon of the Year Silver Winner 2019

Client Experience Award 2019

Best of London 2019 

Most Wanted Salon London East

iiaa Salon of Excellence 2016

Professional Beauty Employer of the Year 2016

Professional Beauty Salon Finalist 2015

Featured Treatments


  • positive review  Having the most wonderful pampering afternoon. After a relaxing ? massage and a fabulous facial which had left my skin feeling amazing. In the middle of my luxury pedicure and then on to my manicure. The staff are so friendly and welcoming and nothing is to much trouble. 5 stars just fantastic

    Penny Ford Avatar Penny Ford

    positive review  Had a lovely first time experience for luxury spa hand pampering and Shellac to nails done by Laura. Very friendly staff and a great help to me in choosing a colour. I am very pleased with result and my hands feel very soft. Will definitely return. PS Thank you for the glass of bubbly too ! Sharon

    Sharon Pike Avatar Sharon Pike

    positive review  very friendly and helpful staff with beautiful smile and good service thank you

    Nayab Aziz Avatar Nayab Aziz
  • positive review  Lovely, relaxed and friendly salon.

    Emma Parker Avatar Emma Parker

    positive review  First experience here with my friend and it was lovely. The staff were very friendly and relaxed.It was also nice not to be rushed like other places that clock watch. The hot stone massage was very good as was the paraffin foot pedi. Would definitely return for a repeat!

    Emma Chapman Avatar Emma Chapman

    5 star review  So happy with my first ever visit to Utopia to have shellac nails done. Lottie was completely fantastic! I showed her pictures of what I wanted and she helped me pick out the perfect colour for me. Definitely coming back. Thank you so much x

    Kimmy Sparrow Avatar Kimmy Sparrow
  • 5 star review  Utopia is a great place for a relaxing Spa Treatment. Staff are professional and friendly and the facilities are clean and tidy. You are looked after very well and the prices are good too. Will definitely be going back xx

    Tracy Allen Avatar Tracy Allen

    5 star review  Visited today for a Luxury Manicure & Luxury Pedicure which was absolutely lovely. Very relaxing! Staff were very welcoming and friendly x

    Vickie Allen Avatar Vickie Allen

    5 star review  Visited Utopia twice, for a full body massage and then a Dermalogica facial (including shoulder and head massage!). Professional, friendly staff and excellent range of treatments on offer. I'll be back 🙂

    Rebecca Emma Avatar Rebecca Emma
  • 5 star review  Such a great place, all the girls are lovely and talented, love my Ouija board nails!!! Thank you xxx

    Stephanie Firth Avatar Stephanie Firth

    5 star review  I love Utopia! Stephania and her staff are lovely - very nice and friendly. I'm so happy that they now have an app that I can book my own appointments. With my work it's sometimes difficult for me to schedule any appointment so this new app will be so helpful. See you all soon!

    Margaret Cole Avatar Margaret Cole

    5 star review  Lovely treatment as always thanks Lottie! X

    Vicky Smith Avatar Vicky Smith
  • 5 star review  I had an amazing full body massage, just the thing for this tired and overworked mummy!! I can't recommend utopia enough!!!

    Julia Walker Avatar Julia Walker

    5 star review  Lovely pampering afternoon at utopia Hornchurch. Fingernails painting with shellac. By Lottie and pedicure with shellac on nails by Leanne.

    Sarah Parker Avatar Sarah Parker

    5 star review  I had the most wonderful full body hot stone massage yesterday. I would definitely recommend Utopia to my friends for a pamper.

    Judith Hayden Avatar Judith Hayden
  • 5 star review  Staff were lovely and welcoming as soon as I walked in. Emma made me feel so relaxed will definitely be coming more often for treatments.

    Natalie Rivers Avatar Natalie Rivers

    5 star review  I tend to see Georgina whenever I visit with my mum - who sees Sophie. We adore the hot stone massages - and I'm purchasing my parents a joint one for Christmas xxx

    Anita Chopra Avatar Anita Chopra

    5 star review  Home and relaxing after a full body massage. Can't fault at all and even catered to my needs with a very tensed back. Will be back in 2 weeks for another! Thank you Lottie (that's the name on my reminder text but sorry I didn't ask your name today) xx

    Sarah Harding Avatar Sarah Harding

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